Tips, Hints, Best Practices

"Fancy File Delete doesn't seem to be working"

February 04, 2021
Are you a Site Factory user? Yes? Good. This is for everyone, but especially for you. You may have used Fancy File Delete in the past and it worked just fine. Randomly, you may have experienced an instance or two where it looks like the file is gone from your site. You checked; it's no longer listed in Files and it's nowhere to be found in your Media Library. Read on and we'll show you the tricksy-hobbitsy way Site Factory can mess with your ability to remove sensitive documents in a timely manner.

"Why aren't my YouTube videos showing up?"

January 28, 2021
If you're using YouTube videos on your site you've no doubt noticed by now that YouTube videos aren't displaying reliably on your site when using the URL icon from the WYSIWYG bar or the External Media block. Here's an update on what's going on and suggestions for how to work around this super annoying issue.

"Why can't I put a link on an image anymore?"

January 07, 2021
The addition of Media Library changed a lot of features and functions in SiteFarm. While no longer intuitive, adding a link to an image is still possible with a few extra steps.

"Why isn't my redirect working?"

July 16, 2020
Redirects are notoriously tricky things. Even ones that seem easy—just here to there—can sometimes go awry. These steps will help you troubleshoot a common hiccup that can occur during the process.

"My webform submissions keep landing in my Junk folder"

February 13, 2020
You know you published your webform. You know people are interested in using it. You wait, and wait, and wait some more, and wonder when the submissions will start arriving. At a certain point, it occurs to you to check your Junk folder and—lo and behold!—you have oodles of submissions waiting for you. How can you avoid this annoying frustration and have your webform submissions show up where you expect to see them?

"My form menu options are breaking out the side!"

February 11, 2020
You've worked diligently on your webform and it looks great, but when testing it you discover that the select menus and textareas are suddenly breaking out the side. Why did this happen? How can you fix it?

"How do I make my bullet lists wrap around images?"

December 06, 2019
By default images added in your body content's WYSIWYG are set to keep images and bullet lists separate since, historically, these two elements don't play nice together. We recommend only one particular workaround for the right-floated images as the left-floated images usually wind up overlapping the bullets and/or text. Even though this conflict exists, we have a workaround to help you achieve your goal.

"My footer image keeps disappearing"

December 05, 2019
This issue crops up when an image is added in the Site Information WYSIWYG; the image displays for a week or two and then mysteriously breaks for no discernible reason. Let's explore what's happening behind the scenes and how to implement a fix.

10 Tips for Publishing Accessible Content

December 03, 2019
Earlier this year, Alex Brandt of Palantir.net wrote a fantastic article outlining how you, as a content provider, can make your content more accessible to our entire community, whether it's here on campus or farther afield. Alex outlines practical tips, steps, and helpful links to resources to help you build your communication bridges to the benefit of all.

"There was a problem logging in"

August 30, 2019
You thought you set up your site for CAS for the campus community, but your visitors are seeing "There was a problem logging, please contact the site administrator" even though they did log in and can see the content. What's going on here?

"Where did the AddThis social share buttons go?"

February 25, 2019
Firefox users have reported issues with a large blank space in an article where they would have expected the Share This buttons to live. What happened to them? How do you get them back?

"Can I create a link to a file I've uploaded?"

September 19, 2018
While we wait for the Drupal community's Media Library Initiative to become available and stable for our use—new functionality that will let everyone upload and reuse files and other media more easily—we have a few steps for you if you want to link to the files you upload, whether it's a PDF, Office document, or other eligible file types.

"I don't see my site when I create or duplicate it in Site Factory"

September 14, 2018
Where and how you start your journey matters Where and how you start your journey in Site Factory as you create new sites or duplicating existing ones will have a major impact on whether or not you can see your site in your group list when the process is completed.

The impact of file size caps

August 30, 2018
"All I did was edit my page—I didn't touch the original image" While we've always advocated for properly optimizing images for the web, it's only since we instated a consistent limit of 3MB file sizes for every attachment region in SiteFarm that the impact of that change in our 5.0.0 release has brought to light how that truly affects our users and their sites. Maybe this has impacted you or maybe you haven't come across it yet, but let's take a look at how you can review your site's files to identify and replace culprits before they become a real problem.